How to win customers with emotional intelligence
In the world of support, we spend a lot of time thinking about the tools, processes, and metrics we need to serve our customers successfully. Indeed, operations, analysis, and a pragmatic approach are...
View ArticleBeat the pandemic with awesome customer experiences
The ongoing COVID-19 pandemic has changed things drastically for the world we live in. There are huge implications for every aspect of life including business, marketing, customer relationships, and...
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